As a landlord, we undertake to offer convenient options for paying rent, to use the rent wisely in managing and maintaining our properties and to act helpfully and responsibly in dealing with those who fall into arrears.

Tenants undertake to pay rent when due and to contact us immediately if you experience any difficulties in paying your rent.

How Is My Rent Decided?

All rents are reviewed once per year.

The rent for each property is determined by the amenities of that property, for example, how many bedrooms it has, if it has a dining room, if it has its own front and back door etc. The rents charged must cover the Association’s management and maintenance costs.

They must not be too expensive for tenants to afford, particularly to people who are in low paid work; and the rents must be broadly similar with other landlords in the area. We also have to put aside some of your rent each year towards future major repairs, for example, kitchen renewals, new windows etc. The Association starts reviewing all rents in September of each year, with consultation issued to all tenants.

The Management Committee then usually make a decision about the rent increase in December or January and tenants are notified in February of any new rent charge which will be applied from 28 March of each year.