Governance Policies File Description File Size Equality & Diversity Policy 281KB Membership Policy 212KB Privacy Policy 195KB Whistleblowing Policy 160KB Final Membership Policy 204KB Risk Management Policy 298KB Committee and Staff Expenses 293KB Standing Orders Policy 371KB Model Entitlements Payments and Benefits Policy 630KB Openness and Accountability Policy 212KB Disaster Recovery Plan 181KB Complaints Handling Policy 319KB Customer Care Policy 308KB Property Services Policies File Description File Size Customer Engagement Strategy 124KB Common Allocation Policy 402KB Stage 3 Adaptations Policy 253KB Rechargeable Repairs Policy 167KB Procurement Policy 189KB Estate Management Policy 374KB Rent Account Management Policy 348KB Rent Setting Policy 156KB Void Management Policy 328KB Finance Policies File Description File Size Anti-Bribery Policy 244KB Value for Money Statement 598KB