Policies

Governance Policies

File Description	File	Size
Equality & Diversity Policy		281KB
Membership Policy		212KB
Privacy Policy		195KB
Customer Care Policy		233KB
Whistleblowing Policy		160KB
Final Membership Policy		204KB
Final Model Entitlements Payments and Benefits Policy		260KB
Complaints Handling Policy		211KB
Risk Management Policy		298KB
Committee and Staff Expenses 2017-2020		293KB
Openness and Accountabilty Policy 2017-2020		143KB
Standing Orders Policy 2020-2023		371KB

Property Services Policies

File Description	File	Size
Maintenance Policy		264KB
Rent Account Management Policy		288KB
Void Management Policy		265KB
Customer Engagement Strategy		124KB
Common Allocation Policy		402KB
Stage 3 Adaptations Policy		253KB
Rent Setting Policy		116KB
Estate Management Policy		274KB
Procurement Policy 2019-2022		189KB
Rechargeable Repairs Policy		167KB

Finance Policies

File Description	File	Size
Anti-Bribery Policy		244KB