Governance Policies
File Description | File | Size |
---|---|---|
Standing Orders Policy | 371KB | |
Openness and Accountability Policy | 212KB | |
Disaster Recovery Plan | 181KB | |
Complaints Handling Policy | 319KB | |
Committee and Staff Expenses | 292KB | |
Privacy Policy | 370KB | |
Model Entitlements Payments and Benefits Policy 2021 - 2024 | 240KB | |
Customer Care Policy | 231KB | |
Risk Management Policy | 348KB | |
Equality and Diversity Policy 2022-2025 | 280KB | |
Membership Policy 2021-2026 | 233KB | |
Whistleblowing Policy 2022-2025 | 193KB |
Property Services Policies
File Description | File | Size |
---|---|---|
Rechargeable Repairs Policy | 167KB | |
Rent Account Management Policy | 348KB | |
Rent Setting Policy | 156KB | |
Void Management Policy | 211KB | |
Common Allocation Policy | 595KB | |
Estate Management Policy | 398KB | |
Maintenance Policy | 365KB | |
Procurement Policy | 210KB | |
Stage 3 Adaptations Policy | 430KB | |
Customer Engagement Strategy | 104KB |
Finance Policies
File Description | File | Size |
---|---|---|
Anti-Bribery Policy | 244KB | |
Value for Money Statement | 598KB |