Governance Policies
| File Description | File | Size |
|---|---|---|
| Standing Orders Policy |  | 371KB |
| Openness and Accountability Policy | | 212KB |
| Disaster Recovery Plan | | 181KB |
| Complaints Handling Policy | | 319KB |
| Committee and Staff Expenses | | 292KB |
| Privacy Policy | | 370KB |
| Model Entitlements Payments and Benefits Policy 2021 - 2024 | | 240KB |
| Customer Care Policy | | 231KB |
| Risk Management Policy | | 348KB |
| Equality and Diversity Policy 2022-2025 | | 280KB |
| Membership Policy 2021-2026 | | 233KB |
| Whistleblowing Policy 2022-2025 | | 193KB |
Property Services Policies
| File Description | File | Size |
|---|---|---|
| Rechargeable Repairs Policy | | 167KB |
| Rent Account Management Policy | | 348KB |
| Rent Setting Policy | | 156KB |
| Void Management Policy | | 211KB |
| Common Allocation Policy | | 595KB |
| Estate Management Policy | | 398KB |
| Maintenance Policy | | 365KB |
| Procurement Policy | | 210KB |
| Stage 3 Adaptations Policy | | 430KB |
| Customer Engagement Strategy |  | 104KB |
Finance Policies
| File Description | File | Size |
|---|---|---|
| Anti-Bribery Policy | | 244KB |
| Value for Money Statement | | 598KB |